RCG Course

Nationally Recognised

Simple Booking System

Face to Face Learning

Same Day Certificate

RCG Courses for Hospitality workers

SITHGAM001 - Provide responsible gambling services

No hidden costs or card fees

Our RCG course is essential if you plan to work in hospitality in Australia, especially if you work in pubs and clubs throughout Australia. The RSA course and RCG will teach you the rules and regulations when it comes to alcohol and gambling. Once you have been issued with you RSA license and/or your RCG license you are able to work in pubs and clubs in Australia. You can view up and coming courses below. We do the RSA course and the RCG course individually and in a combo course.

With our fun & engaging RCG course run by award-winning teachers, it's a no-brainer. Call up to book in training and/or assessment today.

We allow you to swap and change the location or date of your confined space course at anytime with no additional cost. 

This includes the morning of your class! 

All you need to do is call 1300 677 191 and choose your new date.

You can book your RSA license and RCG license in the course calendar below

All you need to bring with you is appropriate clothing and steel cap boots. Also being a form of identification for your trainer.

Prior to enrolment you will need a USI number. If you do not have one you can get one here. https://www.usi.gov.au/students/get-a-usi

If you have one but have forgotten it, you can redeem your USI number here https://www.usi.gov.au/students/find-your-usi

Yes, you need to be careful as there are scams out there. Here is our verification on the Australian government website training.gov.au – NHSC

Nationally Recognised

All our courses are recognised in every state in Australia. We are a Registered Training Organisation (RTO No. 41072).


We analysed our competitors to ensure we are the most valuable course provider in Australia. Find a cheaper price, we’ll beat it!


We are a face to face provider with teachers that answer your questions then and there. No more getting lost & confused with online learning.

Simple Information

Educational websites often have so much information that you get lost in them; it’s complicated and confusing. We keep it simple.

High Quality Training

We handpicked the best teachers Australia has to offer to ensure your course is fun, engaging, supportive & educational

Fast Certificates

Same day certificate. No waiting weeks to receive it in the mail. When you finish your course, you are issued your certifcate.

Do You Need an RCG course

If you are working in an environment that serves alcohol, by law, you are required to complete your RSA course and gain an RSA qualification/license. If you are aiding patrons in a venue with Gambling you must complete the RCG course and attain your RCG certificate/license. If you are both serving alcohol and aiding patrons with gambling, you must attain both the RSA course & the RCG course.

Registered Training
Organisation Certification & Safework Card

All participants must undergo an assessment after training

If deemed competent by the assessor they will issue you a slip on the same day as your assessment. This slip allows you to work straight away.

You will receive a license card in the mail a few weeks after completing your course

All participants that successfully complete the course will be issued a statement of attainment (certificate) that can be used nation-wide.

You will be issued your certificate straight after your class to use the next day. You will also receive a license card ticket in the mail.

RCG License

Getting your RCG license can open up many opportunities in the hospitality industry. All pubs, clubs and restaurants that serve alcohol require you to hold an RSA license. If you will be involved in gambling pay-outs or customer service in a venue you will also require your RCG license. During the RSA course and the RCG course your trainer will teach you the safe operating procedures, rule and regulations to ensure you are compliant and working safely.

  • Good verbal and written comprehension of the English language
  • Obtain a USI – usi.gov.au
  • Appropriate clothing
  • Steel cap boots
  • Identification
  • Course duration for training and assessment is 3 days
  • Course duration for assessment only is 2 hours (experienced operators only)
  • Various locations, view bookings tab
  • On-site bookings at your location
  • Face to face delivery 
  • RSA
  • Sell or serve alcohol responsibly
  • Assist customers to drink with appropriate limits
  • Assess alcohol affected customers and identify those to whom sale or service must be refused
  • Refuse to provide alcohol
  • RCG
  • Implement responsible gambling services
  • Provide information and assistance to customers about problem gambling
  • Allowances can be made for participants with language, literacy & numeracy issues.

RPL recognises people who already have the knowledge and skills required for competency in various elements of units of an accredited training package should not be required to re-learn what they already know. The process of RPL also takes into account that various competencies can be acquired through:

  • previous qualification,
  • work experience and
  • Life experience

RPL requires that evidence of competency are demonstrated. Please contact the RTO if you feel you are eligible for this assessment pathway.

  • Cancellation or transfer more than 7 days prior to commencement – Full refund, free transfer
  • Cancellation or transfer within 7 days of commencement – No refund, free transfer
  • To put it simply. We will refund you the full course cost if you let us know prior to 7 days from your course start date. We will let you transfer your course to another day at anytime, even the morning of your course at no extra cost.

Get a Nationally Recognised Training Certification Today!

Do you have any questions or concerns?
Feel free to contact us.

White Card Qld

Official White Card Courses

Same Day White Card

WorkSafe Qld Approved

Obtain the official White Card QLD at $99. PPE provided on the day. Conveniently located near Central Station. Evening courses available. White Card QLD is Issued on the same day. WorkSafe Approved. Registered Training Organisation (RTO) # 41072

White Card QLD Courses

Course Day Date Time Location Cost Book
White Card Qld Monday 17 June 2024 04:30 pm - 09:30 pm BRISBANE $99.00
White Card Qld Tuesday 18 June 2024 09:00 am - 02:00 pm BRISBANE $99.00
White Card Qld Thursday 20 June 2024 09:00 am - 02:00 pm BRISBANE $99.00
White Card Qld Friday 21 June 2024 09:00 am - 02:00 pm BRISBANE $99.00
White Card Qld Monday 24 June 2024 04:30 pm - 09:30 pm BRISBANE $99.00
White Card Qld Tuesday 25 June 2024 09:00 am - 02:00 pm BRISBANE $99.00
White Card Qld Thursday 27 June 2024 09:00 am - 02:00 pm BRISBANE $99.00
White Card Qld Friday 28 June 2024 09:00 am - 02:00 pm BRISBANE $99.00
White Card Qld Monday 1 July 2024 04:30 pm - 09:30 pm BRISBANE $99.00
White Card Qld Monday 8 July 2024 04:30 pm - 09:30 pm BRISBANE $99.00
White Card Qld Monday 15 July 2024 04:30 pm - 09:30 pm BRISBANE $99.00
White Card Qld Monday 22 July 2024 04:30 pm - 09:30 pm BRISBANE $99.00
White Card Qld Monday 29 July 2024 04:30 pm - 09:30 pm BRISBANE $99.00

Frequently Asked Questions

Identification Requirements for White Card in Queensland

If you are new to the country (less than 6 weeks), currently in high school, or identify as Indigenous or Torres Strait Islander, you are exempt from the  ID requirements below. Please navigate to the bottom of this section if that is you and you will see the headings.

ID Requirements (essential that is is in original format and not photos): RTO must sight, three matching, original, evidence of identity (EOI) documents before undertaking GCIT. Please see the list of acceptable documents below. Please note that it is essential for your ID to be original and from Australia (your passport can be foreign).

The EOI documents must comprise either: • One (1) Category A document and two (2) Category B documents, or • Two (2) Category A documents and one (1) Category B document. 

At least one Category A document must be photographic and show the person’s full name. 

At least one Category A or B document must show the person’s date of birth and signature. 

Category B documents must be Australian-issued documents.  

Category A documents Status 

• Australian Birth / Bicentennial Birth Certificate (born in 1988) – full (not Extract or Commemorative Certificate) 

• Australian Citizenship Certificate / Naturalisation Certificate 

• Department of Home Affairs (DHA) – Certificate of Evidence of Resident Status – Visa Evidence Card (with PLO56 Visa) 

• Queensland or Federal police officer photo identity card. Current 

• Australian passport 

• Australian Certificate of Identity, Document of Identity, Titre de Voyage, Document de Voyage 

• Foreign passport 

• Australian photo driver licence 

• Queensland Government issued photographic high risk work licence 

• Queensland Accreditation / Authorisation: driver/rider trainer; pilot/escort vehicle driver; dangerous goods driver; tow truck driver/assistant; traffic controller; passenger transport driver (bus, taxi, limousine). Current or expired less than two years 

• DHA – ImmiCard; Temporary or Resident Visa; Document for travel to Australia. Note: Electronic Travel Authority (ETA) is not accepted. Valid up to five years after issue • Queensland Card 18+ (laminated). Issued after 01/01/1992 

Category B documents – must be Australian issued documents Status 

• Australian Defence Force photo identity card (excluding civilians) 

• Australian Firearm Licence (with photo) 

• Australian Security Guard/Crowd Controller Licence (with photo) 

• Department of Veterans’ Affairs/Centrelink Pensioner Concession Card (including Healthcare card) 

• Education institution student identity document (must include photo and/or signature) 

• Financial institution debit/credit card (must include signature and embossed/printed name) 

• Medicare card; Department of Human Services BasicsCard 

• Interstate government-issued or government-approved photo identity card. Current

For any further questions or clarifications, please don’t hesitate to contact us. We are here to assist you throughout the enrolment process.


Exemption One: You are in Australia on a Visa 

If you have arrived in Australia on a Visa, you can use your passport & visa along with a bank card or driver’s license or birth certificate (only need to pick one of the three) from your home country. For example, you could bring a passport, your visa (can e on your phone in emails) and a bank card from your country of origin, and that would fulfill the ID requirements.

Exemption Two: Still in High School 

If you are currently enrolled in high school, you can use your school ID as identification as well as ONE id document from category A or B above.

Exemption Three: Identify as Indigenous or Torres Strait Islander 

If you identify as Indigenous or Torres Strait Islander and do not have enough ID to meet the 100 points requirement, you can present two official references from relevant agencies. For further information on this exemption, please contact us via email at admin@ or by phone at 1300 988 181.

You need to be careful as there are a lot of scam white card courses out there that are not official and not approved by the Australian government or the QLD government (Work Safe QLD). If you want peace of mind, you can check our approval on the Australian government websites below.

Australian government website training.gov.au


You can also contact WorkSafe QLD at 1300 362 128 and ask them to verify if we are approved with them.

If you misplace or damage your white card in QLD, you need to contact the RTO that you did the white card course with and they will re-issue you another one. They may charge a card fee to re-issue you with your new white card.

To attend a white card course, the most crucial item to bring is the specific ID requirements mentioned above for White Card QLD.

Apart from the required identification, you only need to bring yourself and a positive attitude. All Personal Protective Equipment (PPE), pens, and papers will be provided at the venue on the day of the White Card.

Feel free to bring a packed lunch or you can explore nearby local shops during your breaks throughout the day.

With the necessary ID and a good mindset, you’ll be well-prepared to make the most of your white card course.

White card qld front & back

Registered Training Organisation Certification & Work Safe Queensland Licensing

If deemed competent by the assessor they will issue your physical White Card QLD on the same day as your assessment so you can go to work straight away.

After the assessment, the RTO will notify WorkSafe QLD, and you will receive a statement of attainment

Our trainer will stay back and help you if you are not understanding any part of the course.

White Card QLD

Upon successful completion of this White Card QLD course, participants will receive a white card, granting them the eligibility to work in the construction industry. This ensures that you remain compliant with the regulations when entering Australian construction sites.

Download the Learner Guide for the White Card QLD Course

You can download the learner guide for the White Card QLD course below.